I reflected recently on some of the unexpected challenges I’ve had in the workplace. I realized that some of them were due to generational differences between the baby boomers and the younger generations. I want to […]
Many people routinely show gratitude by saying “thank you” or “good work” or “nice job” to a colleague or staff member who has completed a task. After all, it’s good to be polite. While that’s a good start, saying “Thanks” doesn’t go far enough.
I regularly read or listen to business books as assigned reading at work and for personal development. As my time has been limited recently, I’ve been reaching for the cheating method – reading an online abstract […]
Silicon Valley Bank has entered into FDIC receivership and has for all intents and purposes failed. Here, I argue that SVB failed due to a failure to respond to rising interest rates that impacted both their […]
Basecamp’s policy changes around diversity, employee communications, and benefits provides a case study in how not to perform organizational change management after 30% of their employees quit. Jason Fried and David Hasson should have been careful to limit the scope of their changes; been thoughtful in their communication plans for major changes; and been realistic on employee response to those changes. This bungled change contrasts highly with that of Coinbase where the similar “No Politics” rule was applied with much less fallout.